At César & Cruz, your privacy is our priority. We are committed to keeping your personal information safe, transparent about how we use it, and ensuring that your experience on our site is secure and trustworthy. This policy explains what information we collect, how we use it, and how we protect it.

 

Information We Collect

When you visit our site, make a purchase, sign up for our newsletter, or contact us, we may collect the following information:

• Personal Information: This includes your name, email address, billing and shipping addresses, and phone number, which we need to process orders and provide customer support.

• Payment Information: For processing payments, we work with trusted third-party banking and payment providers, such as PayPal and Stripe, who securely handle your credit card or bank details. We do not store any payment information on our servers.

• Usage Data: We collect information on how you navigate and interact with our website through cookies and similar technologies. This helps us improve your experience and personalize content.

 

How We Use Your Information

We use the information we collect to:

• Process your orders and keep you updated on their status

• Communicate with you about your purchase, including order confirmations, shipping updates, and post-purchase feedback

• Provide customer support and respond to any inquiries or requests

• Offer you exclusive updates, promotions, and product news (if you choose to subscribe to our mailing list)

• Improve our website experience by analyzing how visitors interact with it

 

Third-Party Services

We use Wix to power our website and handle much of our website's data storage and security, as well as third-party banking services to verify payments. These providers are carefully selected for their security standards and practices, and they only have access to your information to the extent necessary to process orders, payments, and other essential services.

 

Data Security

Your data security is important to us. We use a variety of security measures, including encryption, secure servers, and regular security updates, to protect your personal information from unauthorized access, misuse, or disclosure.

 

When We Contact You

Once you complete a purchase, you’ll receive an email confirmation with details of your order. We’ll also keep you updated as your order is prepared, shipped, and delivered. If you’ve opted into our mailing list, we may occasionally send you newsletters, special offers, and other updates. You can opt out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.

 

Your Privacy Choices

You have control over your information. You can:

• Update or correct your personal details in your account

• Contact us to request deletion of your data (where applicable)

• Opt out of marketing communications at any time

 

Cookies Policy

To improve your experience on our site, we use cookies and similar technologies to track your activity and preferences. You can manage your cookie preferences in your browser settings.

 

Contact Us

If you have any questions or concerns about our Privacy and Safety Policy, please reach out to us at spark@cesarandcruz.com